Privacy Policy
Last Updated: [01/05/2026]
This Privacy Policy describes how personal information is collected, used, and protected by:
- RRE Engineering Sdn. Bhd. (Company No: [200001017862 520469-P])
- RRE Construction Sdn. Bhd. (Company No: [202301050688 1544602-V])
(collectively referred to as "RRE Group") in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
- Information We Collect
We may collect the following information:
- Name
- Contact number
- Email address
- Project details or enquiry information
- How We Use Your Information
Your information is used to:
- Respond to enquiries
- Provide quotations and services
- Communicate project updates
- Improve our services
- Data Protection
We take reasonable steps to safeguard your personal data against unauthorized access, disclosure, or misuse.
- Disclosure of Information
We do not sell or share your personal data with third parties except:
- When required by law
- When necessary to fulfill services (e.g. suppliers, contractors)
- Cookies
Our Website may use cookies to enhance user experience and analyze website traffic.
- Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Contact Information
For any privacy-related enquiries, please contact us:
Website: www.rreeng.com
Email: [rreeng@gmail.com]
Phone: [+60 1 8298 7776]
Refund Policy
Last Updated: [01/05/2026]
This Refund Policy applies to services provided through www.rreeng.com by:
- RRE Engineering Sdn. Bhd. (Company No: [200001017862 520469-P])
- RRE Construction Sdn. Bhd. (Company No: [202301050688 1544602-V])
(collectively referred to as "RRE Group").
- Deposit & Payments
- Deposits are generally non-refundable once work has commenced.
- Payments made for completed work are non-refundable.
- Refund Eligibility
Refunds may only be considered if:
- Work has not started; and
- Cancellation is made within a reasonable or agreed timeframe
- Project Cancellation
- If a project is cancelled after work has started, charges will be applied based on work completed and materials purchased.
- Defects & Rectification
- Any defects due to workmanship will be rectified within a reasonable timeframe.
- Refunds will not be provided for issues that can be reasonably rectified.
- Processing of Refunds
- Approved refunds will be processed within 7–14 working days.
- Refunds will be issued by the respective entity stated in the invoice.
- Non-Refundable Items
- Custom works, special orders, and materials purchased are non-refundable.
Terms & Conditions
Last Updated: [01/05/2026]
Welcome to www.rreeng.com ("Website").
This Website is owned and operated by:
- RRE Engineering Sdn. Bhd. (Company No: [200001017862 520469-P])
- RRE Construction Sdn. Bhd. (Company No: [202301050688 1544602-V])
(collectively referred to as "RRE Group", "we", "our", or "us").
By accessing or using this Website, you agree to be bound by the following Terms & Conditions.
- Services
RRE Group provides engineering, construction, and related services. All services are subject to quotation, availability, and confirmation.
- Quotations & Payments
- All quotations are valid for a limited period unless otherwise stated.
- Prices may vary depending on project scope, site conditions, and material costs.
- The responsible billing entity (either RRE Engineering Sdn. Bhd. or RRE Construction Sdn. Bhd.) will be clearly stated in the official quotation and invoice issued.
- Payment Terms
- Payments must be made according to the terms stated in the invoice.
- All payments are processed under the entity specified in the invoice.
- Scope of Work
- Work will be carried out based on agreed specifications.
- Any additional work requested will be subject to additional charges.
- Client Responsibilities
Clients are responsible for:
- Providing accurate information
- Ensuring site accessibility and readiness
- Obtaining necessary approvals or permits
- Limitation of Liability
RRE Group shall not be liable for:
- Delays caused by weather, third parties, or unforeseen circumstances
- Indirect or consequential damages
- Intellectual Property
All content on this Website, including text, images, and design, is the property of RRE Group and may not be reproduced without permission.
- Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
- Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
